Caution.

We've become aware of fraudulent email campaigns claiming that recipients have won a prize or are entitled to a special discount from Mitre 10 New Zealand. These fraudulent emails may ask recipients to enter credit card details to pay for delivery of the prize or download something to claim a discount.

We do love to run giveaways and provide great deals for our customers, but these emails are not us. There’s a few ways you can make sure you’re dealing with us and not someone pretending to be us.

• Winner notification emails will always come from a @mitre10.co.nz email address; example: [email protected] is NOT a legitimate @mitre10.co.nz email address.
  
• We will never need you to enter credit card or private details to confirm your identity or pay for delivery of a prize.
  
• We will only ever ask you to reply to or message us in order to sort out your prize.
  
• We will never ask you to click to a web page that isn’t at mitre10.co.nz.
  
• If in doubt, check in with us first via our Customer Care enquiry page.

Below are a few examples of what this scam looks like. Exercise caution, and don't click any of these links.