Earn Airpoints with us

Earn Airpoints when you shop at Mitre 10

For every $115 you spend in-store or online at Mitre 10, you will earn 1 Airpoint. Spend below this value and you’ll earn a percentage of an Airpoint. Your Koru card also unlocks Mitre 10 Club benefits including Mitre 10 Club Prices.

Spending Airpoints at Mitre 10

From 1 December 2021, if you want to use Airpoints to pay for your shopping in-store or online, you will need to purchase a Mitre 10 E-Gift Card from the Airpoints store. It’s easy to do and there are a range of gift card values available.

Not a Koru Member?

Join Koru now for FREE!

Can I use my Air NZ mobile app at Mitre 10?

Yes, you can scan your Koru card at checkout using the latest version of the Air NZ mobile app.

Can I still earn Status Points and Airpoints if I part pay with my Koru credit card?

If you use an Airpoints earning credit card for part of your transaction, you will earn Status Points and Airpoints as per the terms and conditions of your credit card.

If I’m a Mitre 10 account customer, can I earn Airpoints?

Mitre 10 account customers should talk to their Account Manager or the Trade Team at their local store to find out more about earning Airpoints with Mitre 10. We treat each request to earn Airpoints on account individually and will discuss the wider terms of trade with you to ensure it’s right for you. For eligible account customers, Airpoints will be awarded after account payments are received in full and on time.

What happens if I am buying or using an e-Gift Card or regular Gift Card?

You can use Airpoints to buy some set denomination Mitre 10 e-Gift Cards from the Airpoints Store by visiting airpointsstore.co.nz

Mitre 10 e-Gift Cards and Gift Cards are treated as a form of payment, so when they are used in-store or online, Airpoints can be earned.

Are add-on services part of the programme?

Services provided by third parties, like installation and home services, are not part of the Koru programme - so you can’t earn Airpoints on them.

Can I use more than one Koru card on the same transaction?

No – we can only accept one Koru card per transaction. But with Shairpoints™ you can work with family and friends at the same address to combine your Airpoints in one account.

Do I still qualify for Mitre 10 promotions?

Yes.

If I paid with Airpoints before 1 December 2021, what happens if I need to return my purchase?

Our No Hassle Returns policy applies. However, if you choose to have your purchase refunded (in part or full), we’ll refund you in the same proportion of Airpoints and other payment types that were used for the original payment.

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Join the Mitre 10 Club

As a Club member we’ll keep you updated and inspired with information every month. To unlock more Club benefits, sign up today with a registered Koru number or phone number, shop to receive exclusive Club prices and to be entered into our monthly prize draw to win one of two Mitre 10 Gift Cards. Terms and conditions apply, click here to find out more.

To join the Mitre 10 Club or link your Koru card click here.

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Terms, Conditions and Exclusions for Koru

In partnership with Air New Zealand, Mitre 10 customers can earn Airpoints in accordance with the terms, conditions and exclusions below:

• You can earn Airpoints each time you make a purchase of goods or in-store services at any Mitre 10 or Mitre 10 MEGA store and present your Koru card or by including your Koru number when completing a purchase of goods or in-store services online at www.mitre10.co.nz
• Airpoints are awarded at a rate equivalent to 1 Airpoint for every $115 (including GST) spent.
• You can earn Airpoints when you use a Mitre 10 gift card to make purchases of goods or services, but not when you purchase a Mitre 10 gift card.
• Airpoints cannot be earned on purchases of installation or assembly services that are not provided in-store.
• Mitre 10 account customers should talk to their Account Manager or the Trade Team at their local store to find out more about earning Airpoints with Mitre 10. We treat each request to earn Airpoints on account individually and will discuss the wider terms of trade with you to ensure it’s right for you. For eligible account customers, Airpoints will be awarded after account payments are received in full and on time.
• We may offer extra Airpoints (Bonus Airpoints) on purchases of goods or services in store, and these goods or services and/or the number of Bonus Airpoints may change at any time without notice.
• We may also make limited Bonus Airpoints offers direct to all or to selected Koru member customers at our discretion.
• Airpoints earned through Mitre 10 will be loaded onto your Koru account within 14 working days of your purchase of goods or in-store services having been paid for in full and having been uplifted by or delivered to you.
• You cannot earn Air New Zealand status points through Mitre 10.
• Mitre 10 and Air New Zealand reserve the right to deduct Airpoints™ earned through Mitre 10 from your Koru account if the payment on which those Airpoints was earned is refunded or dishonoured for any reason.
• By earning Airpoints through Mitre 10, you authorise us to collect, use and disclose the personal information we have collected from you, including information about your Airpoints, in accordance with these Terms and Conditions, the Mitre 10 Privacy Policy and the Air New Zealand Koru Terms and Conditions.
• We may also collect personal information about you on an anonymised and limited basis from Air New Zealand or its other Koru partners, including information about your membership of Koru and about where and when you earn Airpoints, and share that information with Air New Zealand and other Koru partners.
• We may change these Terms and Conditions at any time by updating the same on our website www.mitre10.co.nz. The updated terms will apply from the time they are published. We may without notice:
  • change these Terms and Conditions at any time if Air New Zealand changes the Air New Zealand Koru Terms and Conditions; or
  • stop awarding Airpoints to you at any time at our discretion if we cease to be a partner in Air New Zealand’s Koru Programme.
• We are not responsible and accept no liability for verifying whether you are the person/entity entitled to earn Airpoints (including Bonus Airpoints) in relation to a purchase of goods or services or whether another person/entity should in fact be the beneficiary of those Airpoints.
• We are not responsible and accept no liability for any breach by Air New Zealand or its other Koru partners of their obligations to you in respect of the Koru Programme.

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Full Koru programme terms and conditions can be found here.